This page explains how to delete your account and data for the Android app Finnish Exam (package com.ykicivics.finlandcitizenship), published by Navritto Solutions Private Limited. For the full picture of what the app stores, see its privacy policy.
In short: You can delete your Finnish Exam account and everything tied to it in two ways — from inside the app in a few taps, or by emailing us if you can no longer open the app. Deletion is permanent and free.
1. Delete your account inside the app
This is the fastest way and it happens immediately, with no request to us:
- Open Finnish Exam and go to the Settings tab.
- Scroll to the end and tap “Delete account”.
- Confirm. Your account and the progress synced to our servers are permanently deleted straight away.
2. Or ask us by email
If you can no longer open the app — for example you have lost the device — email info@navritto.com from the email address you signed in with, or tell us that address, and ask us to delete your account. We will verify the request, delete your account and the data tied to it within 30 days, and confirm to you when it is done. There is no charge.
3. What gets deleted
Deleting your account permanently removes, from our servers:
- Your account identifier, the email address and display name from Google sign-in.
- Your synced practice history — which questions you answered and whether each was correct.
- The record that your account had access to premium content.
4. What this does not delete
- Practice saved only on your phone. Remove it with Settings → Clear practice, or by uninstalling the app.
- Your Google account itself — that belongs to Google, not to us.
- An active subscription. A subscription is a payment and only Google can stop it, so cancel it separately in the Play Store (Play Store → your profile → Payments & subscriptions). Deleting your account does not cancel or refund a subscription.
5. If you never signed in
Signing in is optional. If you have only used the free content without an account, we hold nothing about you to delete — your practice and settings already live only on your own device, and uninstalling the app removes them.
6. Contact
Questions about deleting your data can be sent to info@navritto.com. How Finnish Exam handles your data is set out in full in its privacy policy.
Back to Finnish Exam, or see all Navritto apps.